FAQs

Find our frequently asked questions and helpful answers below!

Burst Water Pipe

If a water pipe has burst in your home first find your water inlet valve immediately (usually located outside your home in the front) shut it off and give us a call we’ll be there to help. 949-673-5600

Toilet Odor

If your getting a strong odor from your toilet or sink your main line could be clogged or possibly a vent. Give us a call or click on our “Request service” button.

Noisy Water Heater

Noise coming from gas models can often be caused by the sediment build up in the bottom of the tank. The heating of water causes calcium carbonate to precipitate out and settle to the bottom of the tank. Steam bubbles form under the sediment when the burners come on causing popping and other noises as the bubbles escape from under the sediment. Sediment buildup depends upon what kind of water you have. In some areas there is virtually no sediment and in other areas sediment buildup can be significant. Regular flushing of your hot water heater helps prevent sediment build up.

Not Enough Hot Water

Check for a broken dip tube, wrong setting on a thermostat, a defective thermostat, burned out heating elements (electric), or a heavy build up of sediment.

Leaky Toilet

Put a dozen or so drops of green food coloring in your tank to test for silent leaks. If the dye appears in the bowl you may need to change the ball or flapper, if no dye appears within a 15 minuet period your toilet is leak free.